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Services Information
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Welcome to
Riverside Networks 'Mobile
Telecommunications' services for Industry. In recent years
Mobile telecommunications with interactive services, features and
functions is continues to grow and be used more by the consumer and
business user every day.
The biggest misconception and again being demonstrated clearly, is the
less ethical side of business and the quick buck mentality. Where
developers are expounding the easy quick option of service development
using the same framework for PC and applying it to interactive mobile
services.
Whilst 'HTML' (Hyper Text
Mark-up Language) is the core framework of web design for PC users.
Mobile technologies function is through 'WML' (Wireless Mark-up Language)
and this forms the core structure for mobile phone CRM (Content
Resource Management) development.
Another concern is the exploitation of business and investment
regarding this technology. Where irresponsible organizations promise a
golden World of Utopia through rose tinted glasses. Historically, the
rebound and out fall to this was evident and clearly demonstrated
before with the dot.com crash. Where business and investors, jumped on
the band wagon. Businesses had all singing all dancing web sites that
were making no money and the investors were throwing money at the
industry on an industrial revolution promise.
The new mobile technology can have many advantages, but every business
needs to seriously research and determine 'How Will It Help Them'. If a
business is extending it's accessibility in relation to customer
services, support or regular automated re-ordering, then there is some
substantial mileage and synergy.
But if you are looking towards offering an on-line store delivered
through a mobile phone, then questions need to be seriously asked.
Mobile technology can harmonize and work in a parallel to the PC and
the Web, a good example of this is on our 'PPM System' (Plant Preventative
Maintenance System), where shift engineers working out in the field can
ring through, text or email into the main maintenance centre to report
a problem, update the system to advise of the completion of works, or
to order up another replacement part.
Mobile technologies for business can be explored, one of our biggest
areas of consideration is easy desktop solutions where sales
representatives, managers and field operatives can at the simple touch
of the button, can access information for a client, or a contract,
whilst in his or her presence.
Correct Mobile design and programming can open up a multitude of
features, even at a press of a button, you can dial a business
directory listings phone number, or to email that particular business,
or contact within your own organization.
Mobile technology in general terms is becoming another essential
requirement of business operations. In truth, only for the simple
reason of having these services and features in place, is to
demonstrate to potential clients, that you are a forwarding thinking,
fast moving, modern day business. But the true economic terms, it can
be just another expense and overhead in the day to day scheme of things.
We suppose that most businesses reading this information, must think
that we do not want the work, or trying to sell down dramatically
Mobile Technology. In truth we are, but our long term vision is as an
ethically responsible organization and that's why we stand stronger
today than any other in our industry. When we provide a service that
benefits the client, we retain their loyalty for life.
You need to ask yourself, why we do not advertise so much, but others
are constantly doing so. Well we know for a fact, that most of our
competitors that advertise, have no choice, as their service and
customer client care is so poor, they get through clients and customers
like a whale does eating plankton.
If your business has some ideas on wishing to embrace this technology,
we can certainly explore the potential with you. Our founder and the
background of the organizations success comes from identifying a
problem and then finding a solution. But then our operations go beyond
this point, for we will train staff of your organization and be at the
front line with implementation.
There is nothing more gratifying than being presented with a blank
sheet of paper and creating something out of nothing. Since the early
1980's our founder has been an ideas man, developing new technologies
and services, or helping other businesses with technical issues and
problems.
Many organizations today, claim ownership or invention of intellectual
property, ideas and concepts. But we have the quiet satisfaction of
knowing the origin, to many of those ideas.
If you would like to explore the mobile technology for your enterprise,
we look forward to hearing from you. If you would like to initially use
our 'Contact Centre', we will reply
promptly with further access and contact details.
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